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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Cheli Estrada

June 6, 2025

5  out of  5
rating by Cheli Estrada
"I am a customer at the Mark Hutchens location in Mount Zion, and I wish to express my satisfaction with their customer service. The staff consistently demonstrate a high level of accommodation and are responsive to all my inquiries. I would like to extend my gratitude to Brandon for his exceptional assistance."
We responded:
"Thank you so much for taking the time to leave a review and for sharing your experience with Brandon. We will make sure to pass along your compliments to Brandon. We appreciate your business and look forward to serving you!"
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Arellia Woods

June 6, 2025

5  out of  5
rating by Arellia Woods
"Everyone at Mark Hutchens State Farm are so helpful. Always friendly and very informative. My agent Aisha always take good care of me and my needs."
We responded:
"Thanks for your feedback and for being a valued customer of the Mark Hutchens State Farm Agency!"
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Mea Skrine

June 5, 2025

5  out of  5
rating by Mea Skrine
"Mark H was awesome ! Very consistent thorough we are happy to be back with State Farm"
We responded:
" Thanks for your feedback and for being a valued customer of the Mark Hutchens State Farm Agency!"
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Bill Hough

June 5, 2025

5  out of  5
rating by Bill Hough
"Brandon is always very helpful with any questions I have."
We responded:
"Thank you for taking the time to leave a review, and we're glad you had a great experience with Brandon! We appreciate the opportunity to serve you."
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Tanya G

June 5, 2025

5  out of  5
rating by Tanya G
"My experience has been nothing but phenomenal! AYESHA and BRANDON are very friendly, and always helpful to my needs and concerns. I highly recommend them and State Farm!"
We responded:
"We truly appreciate your feedback! Our team works hard to provide excellent customer service and I’m so happy to hear about your positive experience. And we agree, Brandon and Ayesha are great! We look forward to continuing to help you with your insurance needs and hope to keep you with the State Farm family a long time to come!"
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Jacinda Harris

June 5, 2025

5  out of  5
rating by Jacinda Harris
"Carla was absolutely wonderful!! She made a stressful situation seamless. Thank you so much Carla 😁"
We responded:
"We’re delighted to hear about your positive experience with Carla and appreciate you taking the time to share your feedback. Thank you for choosing us for your insurance needs!"
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Kenya Phillips

June 4, 2025

5  out of  5
rating by Kenya Phillips
"Hello I was greeted by Ms. Carla James and she is so sweet and professional thanks for having her as one of ir Agents"
We responded:
"Thank you for taking the time to leave a review, and we're glad you had a great experience with Carla! We appreciate the opportunity to serve you."
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Jerad “Jrod”

June 3, 2025

5  out of  5
rating by Jerad “Jrod”
"Brandon was a great help. Thanks to him I’m safe and saved."
We responded:
"We appreciate your review as well as your praise for Brandon! Your feedback will definitely be shared with him. Thank you for being a valued customer of the Mark Hutchens State Farm Agency!"
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Damola Rabiu

May 30, 2025

5  out of  5
rating by Damola Rabiu
"Brandon was of great help in getting me a good quote"
We responded:
"We’re delighted to hear about your positive experience with Brandon and appreciate you taking the time to share your feedback. Thank you for choosing us for your insurance needs!"
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Anthony Johnson

May 30, 2025

5  out of  5
rating by Anthony Johnson
"Very detailed about my policy"
We responded:
"We’re delighted to hear about your positive experience and appreciate you taking the time to share your feedback. Thank you for choosing us for your insurance needs!"
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Nelia Withers

May 29, 2025

5  out of  5
rating by Nelia Withers
"Very impressed with how prompt, knowledgeable, and professional Carla was, and to receive an awesome quote was the icing on the cake"
We responded:
"Thank you for taking the time to leave a review, and we're glad you had a great experience with Carla! We appreciate the opportunity to serve you."
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Briggs McMillan

May 24, 2025

5  out of  5
rating by Briggs McMillan
"Carla was very professional and well equite with knowing her job in assisting in me. She made sure that I was complete with the reason of my call."
We responded:
"Thank you so much for taking the time to leave a review and for sharing your experience with Carla. We will make sure to pass along your compliments to Carla. We appreciate your business and look forward to serving you!"
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Krystal Lynn (Krystal Lynn)

May 24, 2025

5  out of  5
rating by Krystal Lynn (Krystal Lynn)
"I would like to take a moment to express my sincere appreciation for Ms. Asia. I have been a customer at this location for years, and the service I consistently receive is nothing short of exceptional. Asia truly stands out with her dedication and professionalism. She always follows up and checks in with me, ensuring that any questions or concerns I have are addressed promptly and thoroughly. Her friendly and approachable demeanor makes every interaction a pleasant experience. It’s rare to find someone so committed to providing outstanding customer service. Thank you, Asia, for your continued care and attention—you make a lasting impression and are a true asset to the team!"
We responded:
"Thank you for taking the time to let us know how we're doing. We appreciate your business as well."
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Lorena Romero

May 21, 2025

5  out of  5
rating by Lorena Romero
"Brandon da un excelente servicio! 👏🏻 ❤️"
We responded:
"Thanks for your feedback and for being a valued customer of the Mark Hutchens State Farm Agency!"
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vethenie nicholls

May 20, 2025

5  out of  5
rating by vethenie nicholls
"very professional and communication skills are the best. They work with you with your monthly payment , including partial payment. Than you so much."
We responded:
"We truly appreciate your feedback! Our team works hard to provide excellent customer service and I’m so happy to hear about your positive experience. We look forward to continuing to help you with your insurance needs and hope to keep you with the State Farm family a long time to come!"
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Tracey Kelly

May 8, 2025

5  out of  5
rating by Tracey Kelly
"I would like to thank Nailah Carr for following -up with me expeditiously regarding a voice mail message that I left for the office. In my voice mail message, I inquired about a rate increase that I noticed as well as possible payment options. Ms. Carr sent a very detailed email, that included a calculation. I was able to understand her explanation as well as the calculation that she provided, very easily. Moreover, her tone throughout the email was both positive and informative. Ms. Carr ended the email with a favorable resolution. You did an amazing job Ms. Carr! Thank you again for your assistance"
We responded:
"Tracey, thank you for the 5-star review for our customer service team member Nailah, we are glad that she was able to assist you! We truly appreciate your business!!"
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Natalia

May 1, 2025

5  out of  5
rating by Natalia
"They so professional and nice and patient, The worked with me and waited. Always a pleasure."
We responded:
"We truly appreciate your feedback! Our team works hard to provide excellent customer service and I’m so happy to hear about your positive experience. Thank you for your business."
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Jomeka Brown

May 1, 2025

5  out of  5
rating by Jomeka Brown
"Ayesha was such a great help to me when I needed to make some changes to my policy. She helped answer very important questions that I had with ease and grace. Thanks you so much for an easy process!!"
We responded:
"Thank you so much for taking the time to leave a review. We’re so glad that you had a great service experience. I will make sure to pass your comments along to Ayesha. Thank you for being valued customer of the Mark Hutchens State Farm Agency!"
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Trish Deanz

April 30, 2025

5  out of  5
rating by Trish Deanz
"Phenomenal service! Carla is very inform and professional. She goes over & beyond to help in all situations. Like a good neighbor, Carla is there."
We responded:
"We’re delighted to hear about your positive experience with Carla and appreciate you taking the time to share your feedback. Thank you for choosing us for your insurance needs!"
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Lemuel Eubanks

April 30, 2025

5  out of  5
rating by Lemuel Eubanks
"I've been with Mark Hutchens for a long time now and he has the best staff I've ever dealt with. Most recently Kea, from his office, helped my niece get auto insurance for a third of what other companies were charging. I highly recommend."
We responded:
"We appreciate your review as well as your praise for Kea! Your feedback will definitely be shared with her. Thank you for being a valued customer of the Mark Hutchens State Farm Agency!"
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Suvam Bhattarai

April 30, 2025

5  out of  5
rating by Suvam Bhattarai
"The best insurance agent I’ve ever worked with! They go above and beyond to find the most affordable rates without compromising coverage. Very professional, respectful, and genuinely care about helping their clients. Highly recommended!"
We responded:
"Thanks for your feedback and for being a valued customer of the Mark Hutchens State Farm Agency!"
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Stacey Grundy

April 30, 2025

5  out of  5
rating by Stacey Grundy
"Brandon is my go to agent at the agency to get the job done! He is knowledgeable, responsive, with stellar follow-up. He is always thorough and presents all my options for me to make the best choice for my situation. I truly enjoy working with Brandon for my insurance needs."
We responded:
"We truly appreciate your feedback! Our team works hard to provide excellent customer service and I’m so happy to hear about your positive experience. And we agree, Brandon is great! We look forward to continuing to help you with your insurance needs and hope to keep you with the State Farm family a long time to come!"
Profile photo of Que Jackson (Quente'Sential)

Que Jackson (Quente'Sential)

April 23, 2025

5  out of  5
rating by Que Jackson (Quente'Sential)
"I’m thankful for my experience with Brandon. Not o no it did he quote me a price almost $70 cheaper than what I’m currently paying but the absolute to answer questions was appreciated."
We responded:
"Thank you so much for taking the time to leave a review and for sharing your experience. We will make sure to pass along your compliments to Brandon. We appreciate your business and look forward to serving you!"
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Kenneth Gantt

April 23, 2025

5  out of  5
rating by Kenneth Gantt
"Great customer service and great options for all types of insurance."
We responded:
"We truly appreciate your feedback! Our team works hard to provide excellent customer service and I’m so happy to hear about your positive experience. Thank you for your business. "
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Sheila Pratt

April 22, 2025

5  out of  5
rating by Sheila Pratt
"Always fix my concerns/problems with ease and professionalism."
We responded:
"Thanks for your feedback and for being a valued customer of the Mark Hutchens State Farm Agency!"